Shut down your computer and unplug the power cord.Wait for a little while, then press the power button again to turn your Mac back on.Keep pressing the keys for another 7 seconds, then release them.Continue to press and hold all the keys for around 7 seconds, then press and hold your Mac's power button without releasing the other keys - if your laptop is on, it will turn off during this step.Press and hold Control (⌃)-Option (Alt) ⌥-Shift ⇧ - your Mac may turn on in the process.

Wait for a few seconds, then press the power button again to turn your computer back on.Remember, all Macs have this button, even if you have TouchID - you can also use it to restart your computer.Press the power button for 10 seconds, then release.See if you have a Mac with the Apple T2 Security Chip If it doesn't, determine if your Mac has a T2 chip Restart your Mac or shut it down and turn it back on.Check that your computer is connected to a reliable power source.Resetting it can solve some uncommon issues related to power or temperature management. The System Management Controller (SMC) controls the power on your Mac. The charger shows signs of damage or discoloration.You see a spark coming from somewhere other than the metal prongs.However, contact Back Market Customer Care right away if: You may notice that small sparks appear when the charger’s metal prongs connect with the outlet. If you find that your USB-C-enabled Mac is able to charge with one USB-C cable and not another, or if you need to wiggle the cable or Adapter Extension Cable back and forth in order for it to charge, stop using the cable right away and get touch with us.The charging issue may stem from the USB-C cable. Try using another Apple AC plug as the one you’re working with may be faulty. Your power adapter always comes with a detachable plug (the part with the metal prongs that go into the outlet). If the adapter still doesn’t charge when plugged into another working outlet, no worries, just get in touch with us.Line noise issues can affect outlets that share the same electrical circuit with things like refrigerators - try connecting your adapter to an outlet on another circuit.If your Mac starts to charge, there might be an issue with the line noise.Unplug your power adapter, wait around 30 seconds, then connect it again.If your computer still doesn’t charge, shut it down and close the screen for at least 30 seconds, then open it again to try the adaptor once more.Disconnect the power adapter from the outlet and try plugging in a different device like a clock or a lamp - if it works, try the adapter again.Verify that your power adapter is plugged into a working outlet.Wait a few seconds and then plug it in one more time. Start here to determine which power adapter and cable come with your Mac, then refer to the instructions below.įirst, unplug your power adapter from the outlet.

If your Mac won't turn on, you might be able to fix it yourself by trying these solutions from our in-house tech wizards.

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